Customer Care
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  Head Office
Canon Marketing (Thailand) Co.,Ltd
179/34-45 Bangkok City Tower,
9th-10th Fl. South Sathorn Road, Thungmahamek,
Sathorn, Bangkok 10120
Tel: 0-2344-9999
Fax: 0-2344-9963
E-mail: cmt-info@cmt.canon.co.th
Business Hours : Monday - Friday from 08.15am. to 05.15pm.
(closed on public holidays)
BTS: Chong Nonsee
   
  click here for location map










 

 

CUSTOMER CARE


PHOTOGRAPHY

Cameras/Camcorders/Compact Photo Printers

1. Express Service Charges
2. Warranty terms and Conditions
3.
Online Warranty Registration
• Customer
• Shop Dealer
• Dealer Web Claim
4. Cameras and Camcorders Training

IT PERIPHERALS

Printers/Scanners/All-in-one/Projectors

1. Service Charges
2. Warranty terms and Conditions
3.
Online Warranty Registration
• Customer
• Shop Dealer
• Dealer Web Claim
4. Canon e-Store
5. Canon Original Ink Center

BUSINESS

Digital Copiers/ Facsimiles/ Business Solutions

1.
Service Agreement (SBD)
• Total Guarantee Agreement (TG)
• Annual Service Agreement (ASA - Include parts)
• Annual Service Agreement (ASA - Exclude parts)
2.
e-Maintenance is a new service concept from Canon that allows you to take control of your Canon devices while simultaneously reducing administration burdens and increasing the up time for your copiers, thereby optimizing the productivity of your Canon copiers.
Key Benefits :
• Toner-on-Demand
• Remote Diagnostics
• Proactive Device Support
• Timely meter Reading
• Accurate Monthly Reporting
  download more details